We’re here to help your business run smoothly
Whether you require general maintenance, a repair or downloads and drivers,
we’re here to help.
Total solution support
Canon developed systems are designed, manufactured and maintained directly by Canon Production Printing.
Product specialists offer a quick escalation route for complex scenarios with a direct route to R&D. Professional services consultants provide support with software application, configuration and integration.
This is the most effective response to minimise downtime. Quick telephone access to a trained specialist provides immediate support. If a technician visit is needed, it can be scheduled and any necessary spares ordered for a first-time fix.
Local support beyond final production
We are so confident with our manufacturing and service support program that we can maintain any of our own manufactured systems for five years beyond final production.
Looking for product downloads and manuals?
To browse our downloads for drivers, manuals, software, firmware and safety data, click below.
Powering down for a while?
In the event you plan to shutdown for an extended period, click here for our Machine Shut Down Procedures
Need to book a service?
Keep that machine online
For customer service (8am to 5pm, Monday – Friday):
Call 1300 363 440
or fill out our contact form, and one of our experts will be in contact with you as soon as possible.