Business Development Manager

Canon Production Printing is a global leader in digital printing and imaging. Our vision is to provide our customers with the best print solution for their needs today and in the future, perfectly implemented and with a high level of customer focus.

We are innovators, creating exceptional technologies, products and services for our main markets in printing and workflow management. We are focused on accelerating digital imaging technologies and developing high-tech printing products and services.

We invest heavily in the training, processes and tooling required to ensure the Canon Production Printing Australia Customer service team’s knowledge and skills are maintained at a premium level, with an experienced team ready to provide the reliable service our customers need.

Canon Production Printing Australia is currently in need of a Business Development Manager to join our NSW and WA teams who is goal-oriented and self-motivated. A great opportunity for an energetic person to excel in a diverse role in a growing and exciting organisation.

About the role

Our ideal candidate is looking for a role where they are eager to maximise revenue, margin and business opportunities to new and existing customers within the allocated vertical markets, leveraging the full Canon Production Printing Australia solutions.

Due to recent market growth, we are looking for a new Business Development Manager to join Canon Production Printing Australia’s close knit national sales team to assist with meeting the demands of our strategic growth.

Duties and Responsibilities

• Achieve revenue and gross profit targets in allocated territories
• Selling Canon Production Printing Australia wide format solutions, focused predominantly on the LFG market
• Design and execute business development plans with customers to drive sales
• Develop and maintain strategic relationships with stakeholders to drive results
• Build and manage a sales pipeline
• Provide timely, accurate, qualified preparation and submission of activity reports, account plans, forecasts and account management reports
• Develop and maintain a comprehensive understanding of Canon Production Printing Australia products, with a particular focus on the Canon Production Printing Australia LFG range of systems, to enable effective customer interactions and sales opportunity development
• Manage your time accordingly between Account Management (customer retention) and New Business Development
• Work with consumer data to develop relevant insights

Key Performance Indicators

People

• Ensure effective and timely communication with stakeholders
• Continuously seek opportunities to identify potential problems and provide solutions
• Support and encourage team members with their new ideas
• Participate in departmental activities and special projects to ensure quality and team development within group and across the division
• Proactively and effectively, ensure the health and safety of employees

Customer

• Develop and maintain strong relations with key stakeholders and customers
• Contribute to the development /implementation of department and divisional strategies
• Identify weaknesses in offerings to customers and recommend course of actions to fill gaps
• Recommend and actively participate in marketing activity that will improve penetration of nominated accounts such as events, industry briefings etc.
• Be accountable for providing succinct and timely input into the forecasting, competitor intelligence, supporting the budgeting process and business opportunity and risks analysis
• Actively engage in opportunities for the business growth

Financial / Commercial

• Achieve revenue and profit targets
• Manage expenses to budget and within guidelines
• Continuously monitor and adjust processes and procedures to ensure maximum efficiencies

Process

• Develop and maintain a strong knowledge of Canon Production Printing Australia products
• Continuously improve and maintain knowledge of Canon Production Printing Australia offerings across the business
• Ensure adherence to business and corporate processes / policies
• Actively engage and work with internal stakeholders to improve revenue from customer(s)
• Use CRM system to keep all activity and sales pipeline up to date
• Report weekly on the state of business and the state of competition
• Complete weekly sales forecasting
• Complete monthly sales reporting

Personal Attributes & Qualifications

• This is a professional, performance driven culture built around values of success, happiness, unity, passion and trust.
• Develop and maintain a strong knowledge of Canon Production Printing Australia products
• Continuously improve and maintain knowledge of Canon Production Printing Australia offerings across the business
• Ensure adherence to business and corporate processes / policies
• Actively engage and work with internal stakeholders to improve revenue from customer(s)
• Use CRM system to keep all activity and sales pipeline up to date
• Report weekly on the state of business and the state of competition
• Complete weekly sales forecasting
• Complete monthly sales reporting

Working Conditions

• Full time

For more information about this position, contact Annabel Talbot – annabel.talbot@cpp.canon